“I’ve been extremely impressed with the capability and service of this organization.  We met with Lena, the client care manager, on a Friday and requested full time help for the following Monday.  She and her staffing managers worked over the weekend and found someone truly outstanding that could start when we needed them.  During the entire process Lena was very proactive with her communications to make sure we were getting the support we needed.  I highly recommend this organization.”

-Carl S. -Austin, TX

 

“What a blessing Kathy and her company are. I cannot tell you how satisfied we were with the job they did. These are people who REALLY care. They are worth every penny!”

-Bob H. -Belmont, CA

 

“Home Care Assistance is a great business.  My mother recently had a stroke.  She needed 24 hour care for several weeks after she was released from the hospital.  I called Home Care Assistance after researching and calling a number of different care providers in the Bay Area.  I found HCA to be significantly better than many of the other places I contacted.  They were more responsive and more helpful from the very beginning. 

When I first called, I spoke with the owner, Kathy Johnson.  She treated me with compassion and took the time to listen to what I needed and to give me advice and encouragement.   She set me up in under 48 hours (yes, I waited until the last minute!) with wonderful caregivers who were extremely competent, warm, trustworthy, intelligent and easy to work with.   My mother took to all but one of them — a personality clash, mostly, I think.  When I called Kathy to ask if she could substitute a different person, she did so immediately.   

I was very impressed with the quality of the caregivers — I’ve encountered other caregivers in other situations with friends and relatives and I really think the ones Home Care Assistance employs are a cut above the usual.”

-Nina G. -Sausalito, CA

 

“The caregivers here can  use your car or drive their own cars.  I can’t tell you how elated mom and I were when we found out that our homecare worker would drive mom around.  (My mother didn’t have to drive “her” own car.  The care workers drive their cars.  No worry, no insurance, no wear and tear on my mother’s Benz.)   Our care worker drives my mother around wherever she wants to her hearts content.  

I can’t tell you how grateful we were upon that alone.    What a savings it was to opt for someone to drive their own car, pay like a thief (in contrast to the price of taxi service these days!), and in the end get wonderful service.      How do you do it Homecare Assistance?  Thank you so much.   Yes, some of the workers speak English — and it was a joy for mom to be able to give her care worker directions and be understood.”

-John D. -Santa Cruz, CA